About us

Pets Vibe Is a Store of Animal Happiness

Pets Vibe is an online pet supplies store for dogs, cats, birds and fish. The catalogue covers more than 180 products, grouped by animal and then by task – walking, travelling, feeding, grooming, play and habitat care – so you can find the right thing without reading through a wall of listings.

Our Mission

We help people look after their animals well. Caring for a pet is a real responsibility, and the right gear makes it easier: a harness that stops pulling, a mat that keeps a dog cool in summer, a filter that keeps aquarium water clear. We want to be the store you can rely on for exactly that.

Straightforward Support

Product pages carry the detail that answers most questions – sizing, materials and what is included. For anything about an order you have already placed, sign in and open it to see its current status and tracking.

Fast, Free Delivery

Delivery is free worldwide. There is no minimum order value and nothing is added for shipping at checkout, whichever country you are ordering from. Orders are picked and dispatched after checkout, and you receive tracking information so you can follow your parcel to the door.

Low Prices, High Quality

Everything in the catalogue is chosen because it does a job in a pet’s routine, and we keep the range practical: adjustable sizes, spare parts and refills, and items that are easy to clean and fit. Not the biggest catalogue – the one that is actually useful.

Reviews of Our Customers

FAQs

Do you charge for delivery?
No. Delivery is free worldwide, with no minimum order value and nothing added at checkout.
Which countries do you ship to?
We ship worldwide, and delivery is free to every destination we serve.
Can I track my order?
Yes. Once your order is dispatched you receive tracking information, and the order in your account shows its current status.
What payment methods do you accept?
You can pay by debit or credit card, or with PayPal. All prices are shown in US dollars.
What is your returns policy?
Unused items in their original packaging can be returned within 30 days of purchase. The full detail is set out in our Refund and Returns Policy.
Do you offer any discounts?
Yes – our bundles group complementary products together at a discount, such as a dog walking set of collar, harness and car safety belt. The bundle price is shown on the bundle itself.